What's the Story?

Chris spent his time in college and early in his career in the pursuit of knowledge and understanding science and engineering.  He was originally introduced to the insurance industry as a child growing up in a house with a career insurance adjuster.

 

Understanding technical reports and damage analysis came easy to Chris as he finished his bachelor’s degree in civil engineering and continued his career as an insurance adjuster himself.  He focused his technical skills towards deeply understanding the industry and the process involved in claims management.  Chris continued pursuing his ambitions to fill his knowledge and fine tune his engineering analysis skills as a respected adjuster that many managers could call on for the most complex claims.

 

Yet, throughout his adult life he started to notice a disconnect in the industry between the insurance carriers he worked for, and the policyholders he wanted to help.  Chris began to utilize his passion for policy language and logic to educate the policyholders throughout the claims process.  Even though a large well known insurance company named him top in the nation for customer service, he still didn’t feel like he was helping enough people.

               

Chris realized insurance was a part of every person’s life, so he began to question how he could education more people about insurance.  He realized he needed to get in front of more people efficiently and effectively, rather than just one claim at a time.

               

Chris called upon Mission Property Loss Consultants, because of his long time friendship with the owner Tom Simmons, the deep respect he always had for Tom, and the similarity in Mission PLC's core values.  Chris joined the team and learned he was amongst more fellow adjusters that shared those same core values.  Chris also realized the importance of social media in current times, and decided to write a book about Insurance to create a knowledge base, and to find more people to get together and create a podcast.  As those things come to fruition, Chris will post them on this site.